Louisville IT Due Diligence FAQ

IT due diligence evaluates the technology a business depends on before an acquisition. It helps buyers understand operational risks, inherited systems, and potential expenses so they can make informed decisions and prepare for the transition.

Yes. Inzo supports buyers evaluating businesses in Louisville through its nationwide remote diligence service. Buyers can submit the IT Due Diligence Discovery Questionnaire for a written technology-risk report and a 30-day post-close plan.

A review should examine business-critical applications, hardware, cloud services, cybersecurity, backups, internet connectivity, phone systems, and technology vendors. It should also establish who controls administrative access and which systems depend on the seller or a single employee.

Request an equipment inventory, software and subscription list, IT vendor agreements, network documentation, recent technology invoices, backup and recovery records, and available security assessments. Identify account owners and administrators without putting passwords or other secrets in the diligence questionnaire.

Begin once the seller authorizes access to relevant information, early enough to investigate findings before closing. Start with a questionnaire and supporting documents, then resolve significant gaps while there is still time to plan remediation and the ownership handover.

Inzo’s questionnaire, review, written technology-risk report, and 30-day post-close plan are free. Any additional testing, remediation, or ongoing support should have its scope and pricing confirmed separately.

No. A questionnaire gathers information and identifies areas needing closer examination. It does not independently prove that security controls work. Vulnerability scanning, penetration testing, backup restoration testing, and formal compliance assessments require separately defined scope and authorization.

Look beyond monthly IT bills. Review equipment age, software support status, subscription renewals, staffing dependencies, and planned upgrades. Separate recurring operating expenses from one-time transition and remediation costs, and document assumptions wherever pricing or technical condition remains unverified.

Much of the initial review can happen remotely through documents, interviews, and authorized access to relevant systems. An onsite assessment may be needed when physical conditions matter, such as cabling, server rooms, wireless coverage, or equipment connected to production operations.

Record missing information as an open issue. Ask the seller’s IT provider or responsible employee for supporting evidence. Prioritize unknowns that affect business continuity, account ownership, recovery capabilities, or material expenses, and assign responsibility for resolving them.

Confirm authorized control of business accounts, preserve essential services, and verify that backups can support recovery. Establish support contacts and an escalation process. Sequence improvements around business impact so technology changes do not interrupt employees, customers, or critical operations.

Start with Inzo’s IT Due Diligence Discovery Questionnaire. Share it with the seller or the seller’s IT provider and complete what you already know. Submit the responses to Inzo for review, noting unanswered questions and your anticipated closing date.